Refunds & Exchange Policy


We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your product is faulty, or we sent you an incorrect order by mistake, send it back to us within 10 days of delivery for a full refund.

If you change your mind (& it happens to the best of us), we would love to help you exchange or refund your purchase if returned within 10 days of delivery.

There are a few things to note:

  1. The return shipping isn’t covered
  2. Refunds need to be sent to the original purchaser’s method of payment.
  3. All items must be returned in original condition and in the original B# packaging.


We will happily help you process an exchange within 10 days of delivery. The item will need to be returned to us in its original condition with packaging intact. Please reach out to B# for help via our ‘Contact Us’ page.